Returns

  • If shoes does not fit or you don't like them, purchased items can be returned within 14 days.
  • Choose in your order history what items you want to return and write reason of return. Please comment do you want money refund or change size or style of shoes.
  • Product return expenses is paid by customer.
  • Returns can be made:
  1. By post- "Apavi 40+", Latgales iela 297, Rīga, LV-1063.
  2. Post parcel machine - Prūšu iela 2, Rīga, LV-1057 (receivers phone: +371 22339398)
  3. Omniva. Returning via Omniva parcel mashine: Prūšu iela 2, Rīga, LV-1057 (receivers phone: +371 22339398)
  4. Venipak parcel machine - Prūšu iela 2, Rīga, LV-1057 (receivers phone: +371 22339398)
  5. DPD parcel machine - Prūšu iela 2, Rīga, LV-1057 (receivers phone: +371 22339398)
  6. Unisend parcel machine - Prūšu iela 2b, Rīga, LV-1057 (receivers phone: +371 22339398)
  • Items can't be returned if the product has been damaged or has signs of wearing (shoes can be tried indoors).
  • Items must be returned in its original box.
  • After receiving shoes, we will refund money for goods or generate coupon if customer wants to change size or style of ordered shoes. Delivery costs are not refundable.